Contact the Settlement Administrator
If you’re a class member involved in the Wells Fargo Home Loan Modification Settlement and would like assistance, our professionals are prepared to assist you. As the appointed administrator of the Hernandez, et al. v. Wells Fargo Bank, N.A. settlement, JND Legal Administration offers clear answers, information and direction at every step of the way.
- For questions about eligibility, to update your email address or mailing address, and to obtain help regarding add-on emotional distress claims, we invite you to contact our professionals.
- Our customer support team is available to discuss your concerns at 1-877-545-0236 or [email protected] or correspond with the settlement via mail addressed to: Hernandez, et al. v. Wells Fargo Bank, N.A., c/o JND Legal Administration, P.O. Box 91350, Seattle, WA 98111.
- Our representatives stand ready to field your inquiries and concerns professionally and efficiently.
- If your home address has changed since the start of the settlement period, we hope that you will inform us so as to ensure receiving settlement payments.
- For members who do not receive their settlement checks associated with the settlement action, we strongly suggest checking first with the unclaimed property division where you last resided.
- Check this website frequently for updates and developments. Your confidence and satisfaction is our success.
Support Channels
- Phone: 1-877-545-0236
- Email: [email protected]
- Mail: Hernandez, et al. v. Wells Fargo Bank, N.A., c/o JND Legal Administration, P.O. Box 91350, Seattle, WA 98111
Have a question about the Wells Fargo Home Loan Modification Settlement? The JND Legal Administration team is dedicated to supporting every class member by providing the information and service they seek. If you were impacted by Wells Fargo’s loan modification mistakes between 2010 and 2018 and are eligible for settlement benefits, we invite you to reach out any time for assistance with any part of your claim.
- The support we provide includes answering questions about payment status, how to update your personal information or address in our system, or finding out how to request additional compensation for emotional distress payment overseen by the Special Master appointed by the court.
- There is no charge for contacting us and no fee to receive settlement benefits.
- Please continue to check this site for updates, and if you have not received your settlement payment, visit your state’s unclaimed property website.
- We are here to serve you with courtesy, clarity and professionalism.
Additional Guidance
- If you haven’t received a settlement distribution payment yet, please confirm your current address with JND Legal Administration and check the unclaimed property division in the state where you had residence.
- All services are completely free of charge for eligible class members, and confidentiality is guaranteed.
- Visit this website frequently to stay abreast of important news as it becomes available.
- We look forward to providing assistance and the money that’s rightfully yours.